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Salesforce, an sObject (short for "salesforce object") is a generic term that refers to any standard or custom object used to store data. These objects are the fundamental building blocks of the Salesforce data model, and they represent entities like accounts, contacts, opportunities, cases, and more. Each sObject corresponds to a database table and has fields that store specific pieces of data. - Salesforce CRM Training
When it comes to "Article Content," it seems like you might be referring
to knowledge articles or content within Salesforce
Knowledge. Salesforce Knowledge is a feature that allows you to create and
manage articles to provide information and support to users, both internally
(such as your customer support team) and externally (your customers).
In the context of Salesforce Knowledge, you can use sObjects to represent and
store knowledge articles and their related data. The primary sObjects related
to Knowledge articles are: - Best Salesforce CRM Training Institute
KnowledgeArticleVersion (KAV): This sObject represents a specific version of
a knowledge article. It stores the content, metadata,
and other related information for an article. Each article can have multiple
versions, and each version is represented as a record in the
KnowledgeArticleVersion sObject.
KnowledgeArticle: This sObject represents the main article itself and is used to manage the
different versions of an article. It provides information about the article,
such as its title, summary, and language, without storing the actual content.
Each KnowledgeArticle record is associated with one or more
KnowledgeArticleVersion records. - Salesforce
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Knowledge__kav: In Salesforce Classic, the "Knowledge" object is often referred to as "Knowledge__kav" in API context. It is equivalent to the KnowledgeArticleVersion sObject and serves the same purpose of storing article content and metadata. - Salesforce CRM Online Training in India
These sObjects are used in conjunction
to create and manage knowledge articles within Salesforce Knowledge.
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